Head Office
National Children's Bureau
23 Mentmore Terrace, Hackney,
London E8 3PN
NCB in Northern Ireland
National Children's Bureau Northern Ireland (NCB NI)
The NICVA Building
61 Duncairn Gardens
Belfast, BT15 2GB
Get in touch with teams via email
Please note we cannot answer queries about individual cases (details of organisations that can provide individual help, including in an emergency, can be found here).
- General enquiries - [email protected]
- Media - Please see our Media Centre
- Anti Bullying Alliance
- Council for Disabled Children
- Early years team
- Finance
- People
- Data Protection
Alternatively, you can leave a voice message on 020 7843 6000. While we check voice messages regularly to connect enquiries appropriately, it is faster and more efficient to email one of the teams above.
Making a complaint
A complaint is an expression of dissatisfaction with any aspect of the work of the National Children’s Bureau (‘NCB’), including any member of the NCB Family
Read our complaints policy here.
To make a complaint, we recommend using a known contact:
- In person, by talking to your main contact at NCB
- By emailing your main contact at NCB
If you do not have a named contact, or would rather not complain in that way, you can email complaints to [email protected] - please use the word 'Complaint' in the subject line of your email. Alternatively, you can leave a voice message on 020 7843 6000. While we check voice messages regularly, it is faster and more efficient to email.